ABOUT US
We are a forward-thinking global outsourcing company that combines innovation, expertise, and social responsibility to deliver exceptional value through people, processes, and technology.
Operating as an omnichannel, multilingual contact center services provider, we enable seamless customer interactions across voice, chat, email, and social platforms. Our state-of-the-art USA, Philippines, India, and El Salvador facilities provide world-class onshore, offshore, and nearshore solutions. We specialize in bilingual English and Spanish support, ensuring effective communication and superior service delivery.
With proven expertise across telecom, utilities, and healthcare verticals, we deliver tailored solutions that drive growth, efficiency, and customer satisfaction. Our robust infrastructure and experienced teams allow us to adapt quickly, innovate constantly, and provide measurable results for businesses worldwide.
5
GLOBAL LOCATIONS
24/7/365
AVAILABILITY
22+
YEARS IN OPERATION
INTEGRITY IN ACTION
At Sequential Tech, integrity is the cornerstone of everything we do. We uphold the highest standards of honesty and ethics, ensuring trust is earned and maintained in every relationship. Our commitment to transparency fosters confidence and accountability at every level.
EXCELLENCE AS STANDARD
Excellence drives us to deliver top-tier services and solutions. We continuously seek ways to enhance our performance, ensuring that we exceed expectations every step of the way. We set the benchmark for quality and results through innovation and attention to detail.
EMPATHY IN EVERY INTERACTION
Empathy allows us to connect deeply with our clients and each other. We prioritize understanding and valuing diverse perspectives to build meaningful and respectful relationships. Every interaction is rooted in compassion and care.
FUN THAT FUELS SUCCESS
We believe that enjoying what we do is essential. A fun and vibrant workplace fosters creativity, strengthens bonds, and makes our journey enjoyable and rewarding. At Sequential Tech, we celebrate achievements and create memorable experiences.
COURAGE TO LEAD
At Sequential Tech, courage is about taking bold steps, challenging the status quo, and standing up for what is right. We foster an environment where speaking up is celebrated, decisions are made with conviction, and actions reflect our unwavering commitment to integrity and growth.
INNOVATION THAT INSPIRES
Innovation is at the heart of Sequential Tech. We encourage creative thinking and embrace new technologies to transform customer interactions and stay ahead in a rapidly evolving industry. By pushing boundaries, we redefine standards and create impactful solutions.
POWER OF TEAMWORK
Collaboration is key to our success. We achieve outstanding results and drive collective growth by working seamlessly across teams and partnering with our clients. Together, we make success a shared journey.
One of North America's largest Asian-American owned and led IT/BPO providers.
An MBE with an ongoing commitment to diversity
Sequential Tech is an Asian-American-owned and led certified Minority Business Enterprise (MBE) with diversity, equity, and inclusion at our core. We’re creating thousands of jobs globally and are on track to spend 20% with MWBE partners.
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We are committed to becoming a trusted extension of your business, delivering exceptional value, and forging partnerships that drive growth and success. With our advanced technology solutions, industry expertise, and scalable operations, we empower businesses to achieve operational excellence and long-term success.
