CONTACT CENTERS
Meet your staffing needs with our global, scalable capacity
We deliver a strategic, best-in-class contact center experience while reducing cost
Our main hub in Pennsylvania is a launching ground for new programs and best practices deployed across our global centers
US Facilities
Bethlehem, PA
Offshore
Manila, Philippines
Bengaluru, India
Gurugram, India
Nearshore
San Salvador, El Salvador
Our contact centers offer:
DIGITAL TRANSFORMATION
Early adopter in online sales & care experiences across some of the largest digital platforms in both Customer & Enterprise interactions
CHANNEL ENABLEMENT
Design, power and provide end-to-end support of customer channels across the Fortune 1000 with software, program management and full contact center support
COMPREHENSIVE CAPABILITIES
Full suite of B2C and B2B customer care, customer service, sales, account management, promotional and seasonal support functions
Why Sequential Tech contact centers are different
We leverage our consultative background to bring an exceptional customer experience to our contact center footprint. Our history of success across industry-leading launches in combination with our demonstrated track record of delivering for Fortune 1000 companies makes us stand out from the competition.
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JAGAN P.
Contact Center Operations in Bengaluru, India
Our team aims to provide exceptional service that leaves the customer feeling valued and respected.
JAGAN P.
Contact Center Operations in Bengaluru, India
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CRISTY R.
Operations Supervisor in Manila, Philippines
Solving customer issues makes me feel proud of what I do.
CRISTY R.
Operations Supervisor in Manila, Philippines
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RAYMOND E.
Customer Care Agent in Bethlehem, PA, USA
I love helping people and bridging the gap to get them help when they need it.
RAYMOND E.
Customer Care Agent in Bethlehem, PA, USA
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