We recently hired and trained new Customer Care Representatives in our Philippines and El Salvador sites to support the yearly ramp of our long-time and valued client, who is a major player in the Telecommunications industry.
As a company who makes complex simple, we have created solutions and services for our partners to increase sales, decrease repeat customer contacts by driving First Call Resolution, and increase customer loyalty and retention through exceeding our goals in #voiceofthecustomer.
Sequential Tech would like to send a big welcome to our newest team members!
